Privacy Policy

Effective Date: 2026
Charleston Grounds Management (“CGM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our website visitors, clients, applicants, employees, and business partners. This Privacy Policy explains how we collect, use, protect, and disclose information.
By using our website or providing your information to us, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Employment application information
  • Resume and background details
  • Service inquiry details
  • Contract and billing information

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit
  • Cookies and usage data

This information is used to improve website functionality and user experience.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and service requests
  • Provide estimates and manage contracts
  • Process employment applications
  • Administer payroll and benefits
  • Send operational updates and service communications
  • Improve our website and services
  • Comply with legal obligations

We do not sell personal information.

3. SMS / Text Messaging Policy

Charleston Grounds Management may communicate with employees, applicants, and clients via SMS (text messaging) for operational and business purposes.
SMS Consent
By providing your mobile phone number to Charleston Grounds Management, you are consenting to receive SMS text messages from our business. These messages may include, but are not limited to:

  • Work schedule updates
  • Weather notifications
  • Jobsite instructions
  • Appointment reminders
  • Service updates
  • Interview confirmations
  • Operational communications

Consent to receive SMS messages is not a condition of employment or purchase of services.

Message Frequency

Message frequency may vary depending on business needs and your relationship with the company. Messages may be recurring and may range from occasional messages to multiple messages per week.

Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop receiving messages, reply:

STOP
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

Help Instructions

For additional assistance, reply:
HELP
You may also contact us directly at:
📞 843-779-0217
📧 admin@charlestongrounds.com

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Charleston Grounds Management is not responsible for carrier charges.

SMS Data Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile number and personal information will only be used for legitimate business communications.

4. Sharing of Information

We may share information only in the following circumstances:

  • With payroll and HR providers (for employment administration)
  • With insurance and benefits providers
  • With software vendors necessary to operate our business
  • When required by law or legal process
  • To protect the rights, safety, or property of our company

We do not sell, rent, or trade personal information for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
Access to sensitive information is restricted to authorized personnel only.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Store preferences

You may adjust your browser settings to disable cookies, though some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Data Retention

We retain personal information only as long as necessary to fulfill business purposes or comply with legal obligations.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent for communications

To make a request, contact us at:
📧 admin: @charlestongrounds.com
📞 843-779-0217

10. Children’s Privacy

Our website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

Charleston Grounds Management reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

GROW WITH US

CRECER CON NOSOTROS

Charleston Grounds Management is always looking for talented and dedicated team members. We maintain a caring and professional work environment and highly value our employees. Any potential employees should be experienced and hard-working professionals with a valid driver’s license. Prospective employees should contact us with a request and work experience.

Join Our Team Unete a Nuestro Equipo